Welcome to Saulty Snail Mail. By accessing or using our website, products, or services, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General

• These Terms govern your use of the Saulty Snail Mail website, online store, and any related services.

• By using our site, you confirm that you are at least 18 years old, or have permission from a parent/guardian.

• We reserve the right to update or change these Terms at any time. Updates will be effective upon posting.

2. Products & Services

• Saulty Snail Mail provides printed cards, stationery, and other goods (“Products”).

• We make every effort to ensure that product descriptions and images are accurate, but slight variations in colour, finish, or size may occur.

• Products are for personal, non-commercial use unless otherwise agreed in writing.

3. Orders & Payment

• All prices are listed in Australian Dollars (AUD) and include GST (where applicable).

• Payment must be received in full before your order is processed.

• We accept major payment methods as listed at checkout.

• Saulty Snail Mail reserves the right to refuse or cancel any order if payment issues arise, stock is unavailable, or we reasonably suspect misuse.

4. Shipping & Delivery

• Orders are shipped within Australia. Estimated delivery times are provided at checkout but may vary due to postal delays beyond our control.

• We are not liable for delays, lost items, or damages caused by postal carriers, though we’ll always try to help resolve issues.

• Risk of loss passes to you once we deliver your order to the carrier.

5. Returns & Refunds

• Due to the nature of our products, we generally do not accept returns for change of mind.

• If your item arrives damaged or incorrect, please contact us within 7 days of delivery with details and photos, and we’ll work with you to resolve it (replacement or refund, at our discretion).

6. Intellectual Property

• All content on this website, including text, images, logos, and designs, is the intellectual property of Saulty Snail Mail unless otherwise stated.

• You may not copy, reproduce, or distribute our content without written permission.

7. Limitation of Liability

• To the maximum extent permitted by law, Saulty Snail Mail will not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products.

• Our total liability for any claim will not exceed the amount you paid for the product in question.

8. Privacy

• We respect your privacy and handle your personal information in line with our Privacy Policy.

• By using our services, you consent to the collection and use of your information as outlined there.

9. Contact Us

Questions? Concerns? Lost in the snail spiral?
Email us at: hello@saultysnailmail.com.au

✨ Saulty Snail Mail: Spiralling looks soft, smells like sea salt & lemon, and arrives in the mail. ✨